Privacy Policy – Kuilinga Technologies

Last updated: Nov 22th 2025

Kuilinga Technologies values your privacy and is committed to protecting the personal data of its users, clients, and partners.
This Privacy Policy explains the types of data we collect, how we use it, under what conditions we may share it, and the rights users have regarding their information.

By using our websites, mobile applications, and digital services, you agree to the practices described in this policy.

1. Definitions

• “Personal Data”: any information that identifies or can identify an individual.

• “Services”: all websites, mobile apps, software, and digital solutions developed and provided by Kuilinga Technologies.

• “User”: any individual using our Services.

2. Information We Collect

We may collect the following categories of information:

2.1. Information you provide voluntarily

• First name and last name

• Email address

• Phone number

• Company or organization name

• Login details

• Messages submitted through our contact forms or platforms

2.2. Information collected automatically

When you use our Services, we may automatically collect:

• IP address

• Browsing data (pages visited, time spent, traffic source)

• Device information (type, OS, version)

• Cookies and similar technologies

2.3. Application-specific data

Depending on the project or application:

• Geolocation (with your consent)

• Transactional data (payments, financial operations)

• Files, images, or documents uploaded by users

• Operational data required for the functioning of the service (e.g., client management, HR, education, transit, depending on the solution)

We do not collect sensitive information unless strictly necessary and with explicit consent.

3. How We Use Your Data

We use your data to:

• Provide, operate, and improve our Services

• Manage user accounts and authentication

• Offer effective technical support

• Process payments or financial transactions (if applicable)

• Send notifications, updates, or important alerts

• Analyze usage to enhance user experience

• Ensure security and prevent fraudulent activities

• Comply with legal and regulatory requirements

Your data will never be sold or shared with third parties without your permission.

4. Sharing of Data

We may share your information only in the following circumstances:

4.1. Service Providers

With trusted partners who help operate our services, such as:

• Hosting providers

• Security and infrastructure services

• Payment gateways

• SMS or email service providers

These partners are contractually required to protect your data.

4.2. Legal Obligations

We may disclose personal data if required by law or in response to valid requests from public authorities.

4.3. Project Partners

In the context of integrations (e.g., Mobile Money, APIs, institutions), and only when necessary and under a contractual framework.

5. Data Retention

We retain personal data only for as long as necessary to:

• Provide our Services

• Fulfill contractual obligations

• Comply with legal obligations

Data may be anonymized for internal analysis.

6. Data Security

Kuilinga Technologies applies strong technical and organizational security measures, including:

• Data encryption

• Firewalls and network protection

• Access controls

• Regular backups

• Continuous system monitoring

Although no system is 100% secure, we commit to notifying users of any major security incident according to applicable laws.

7. User Rights

Depending on applicable data protection laws (including GDPR principles), users have the right to:

• Access their personal data

• Rectify inaccurate information

• Delete their data

• Object to certain processing activities

• Data portability (receive their data in a usable format)

• Withdraw consent at any time

To exercise these rights, contact us at:
📧 contact@kuilinga.tech
📞 +226 03 70 70 03

8. Cookies

We use cookies to:

• Improve navigation

• Measure website traffic and performance

• Personalize the user experience

Users may disable cookies through their browser settings.

9. Third-Party Services

Our Services may include links to external websites.
Kuilinga Technologies is not responsible for the privacy practices of these third-party sites.

10. Changes to This Policy

We may update this Privacy Policy at any time.
The date of the latest update will always appear at the top of the document.
By continuing to use our Services, you acknowledge and accept any changes.

11. Contact Information

For any questions or requests related to data privacy:
📧 contact@kuilinga.tech
📞 +226 03 70 70 03
📍 Ouagadougou, Burkina Faso